Agency plans
01 The short answer
An agency plan is one shared pool of credits. Everyone you add spends from the same pool, and one person — the head seat — gets the bill.
Seats are free. You are paying for finished photos, not for people, so adding another agent costs nothing.
02 What it costs
There are no fixed tiers, and no price published on this site. You tell us roughly how many finished photos your office shoots each month — anywhere from 200 to 5,000 — and we come back with a price and a payment link. One credit is one finished photo, so 200 credits is 200 finished photos a month. All prices are AUD and include GST.
The rate falls as the number goes up, so the bigger the monthly volume the less each photo costs.
Your allowance refills at the start of each month. Whatever is left of it at that moment is gone, so pick the number that matches what your team actually shoots. See How agency credits are spent.
03 How you buy it
By email. Write to hello@promyphoto.app and tell us your agency’s name and roughly how many photos a month you shoot. We set the agency up for you, send you the price, and you pay through a Stripe payment link. After that everything — seats, the shared pool, the bill — is run from promyphoto.app/agency.
Can I buy an agency plan in the app? No. Agency plans are not sold through the App Store, and you cannot start one, change one or top one up inside the iOS app. The app is where your agents shoot; the website is where the account is run.
The reason is boring and worth knowing: Apple takes a commission on anything sold inside an app, which on an agency plan would be enough to move the price you pay.
04 If you are already on Starter or Pro
- Your existing plan stops renewing as soon as the agency plan starts — that is, as soon as the agency’s first invoice is paid. You will not be charged for both.
- It is not refunded and not pro-rated. You keep your current period and its credits right to the end, and those credits get spent before the agency’s pool is touched, so nothing you paid for is wasted.
- If you close the payment window and never pay, nothing happens to your existing plan. The cancel only runs once the agency plan is actually paid for.
If you subscribed on your iPhone, we cannot set the agency up until you cancel that subscription yourself — Apple only lets the subscriber do it. On your iPhone: Settings → tap your name → Subscriptions → ProMyPhoto → Cancel Subscription. Then come back and set up the agency. Nothing is created and nothing is charged while you do.
05 What to do next
Still stuck?
If this did not answer your question, email us and a real person will help.